What should I do if the system is not loading properly?

What should I do if the system is not loading properly?

Try the following steps:

  • Refresh your browser

  • Clear your browser cache and cookies

  • Ensure you are using a supported browser (Chrome, Edge, Firefox, Safari)

  • Disable any browser extensions that may interfere with page loading

If the issue continues, report it to support with a description of what you’re experiencing.

    • Related Articles

    • RAM Assess Terms of Use

      PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE RAM ASSESS SOFTWARE ("Software"). IT IS IMPORTANT TO NOTE THAT ONLY XLSX FILE FORMATS ARE SUPPORTED AND COMPATIBLE WITH THIS SERVICE. YOU WARRANT THAT ANY AUTHORISED USER WHO ACCEPTS THESE TERMS ON ...

    • Medical Packaging and the RAM Assess Platform

      Overview Under the UK’s Extended Producer Responsibility (EPR) scheme, the Recyclability Assessment Methodology (RAM) assigns packaging a Red, Amber, or Green (RAG) rating. This rating determines the fees producers pay: Green: lower fee (easily ...

    • RAM Assess Service Level Agreement (SLA) Addendum

      SERVICE LEVEL AGREEMENT (SLA) RAM Assess Tier 2 (Cost Reduce) & Tier 3 (Transform) 1. Integration with Main Agreement 1.1 This SLA forms an integral part of the Terms of Use between us (“Main Agreement”) and is subject to all terms, conditions, and ...

    • What does “Invalid Data” mean in RAM Assess?

      When uploading your packaging data into RAM Assess, you may see some items flagged as Invalid Data. This means the information provided does not match the expected format or has not followed the template’s built-in validation rules. Most often, this ...

    • Why can’t I upload my packaging components file to RAM Assess?

      To protect data quality and ensure a smooth experience, RAM Assess applies strict rules when files are uploaded. If you’re having trouble uploading your file, it may be due to one of the following reasons: 1. File type restriction Only .xlsx Excel ...